Gwen Hall, Realtor, Real Estate One, Acme, MI:
“Jim, Thank you for the attention to my clients throughout our lengthy construction process. I know they also appreciated your time and efforts to keep the ball in their court!”
Deb L, Traverse City, MI
“It was nice doing business with you today. It is a good feeling being able to trust your mortgage guy. I haven’t had much chance to do so, but when given the opportunity I share your name and contact info with people who are looking for mortgage advice.”
Toni Morrison, Realtor, 45th Parallel Realty, Elk Rapids, MI
“Thank you again for all your assistance!”
Maryanne Jorgenson, Realtor, Exit Realty of Elk Rapids, MI
“Jim – you just always come through for me & my customers. I’m sure Regina and Derek feel the same.”
“I’m glad Ruth Ann chose to work with you. The processing always goes quickly with Pinnacle. Thank you.”
Theresa Galante, Realtor, Real Estate One, Acme, MI:
“Great job!”
Judy Robinson, Realtor, Coldwell Banker Schmidt, Traverse City, MI
“I was impressed!” “You do a fantastic job in your marketing of Pinnacle and your client service is outstanding!”
Chris Knight, Realtor, Plymouth, MI:
Coldwell Banker's #1 Agent Since 1998
$61 million closed volume in 2003
"My experience with Jim and Pinnacle Financial Corporation over the last 10 years has been that he has always provided my clients and me with excellent follow-up service, hard work, integrity, enthusiasm, dedication, competitive rates and problem solving ideas. He is friendly, knowledgeable and completely customer service oriented. Bottom Line -- Jim does good work!"
Maryanne Jorgensen, Realtor, Exit Realty of Elk Rapids, MI:
“Considering how long you have been in this area, I guess you need to work at getting word out and just how easy you do make transactions for everyone involved. If hadn’t come to [the] seminar and you hadn’t sent your note, David [the buyer] would be $ thousands poorer. That’s a crime and Realtors (like me) need to know about your service. Your easy going nature’s not hard to deal with either!”
Jason Elsenheimer, Broker, Forward North Realty & Development, Traverse City, MI:
“Jim – You’re good at what you do – possibly great……If you want a personal recommendation from me let me know – You did an awesome job. Thx again.”
Jason Kudary, Realtor, Real Estate One, Traverse City, MI
“Great job Jim. Look forward to more deals in future.”
Sarah Teichman & Paul Marek, Traverse City, MI:
“Jim – Thanks again for all you’ve done for us!! Our dreams are coming true everyday.”
Erica & Bruce Veliquette, Williamsburg, MI
I wanted to take a moment and say “Thank You” very much for the work you did for us while buying our new home. I know that our loan wasn’t the easiest to complete, but you did it nonetheless. I appreciated your communication during the process and keeping us up-to-date. We especially LOVED the creative financing that allowed us to get in the home “on the cheap”. However, the absolute best thing you did was to provide superior guidance and expertise about how to structure the purchase agreement (and closing costs) so that this transaction was much easier for us to complete. Thanks once again.”
Toni Harvey, Owner, Northwest Title, Traverse City, MI
“You must have received great reviews for last month’s meeting. I am hearing all kinds of good things from it. I was very impressed with your knowledge. Keep up the GREAT WORK.”
Unknown, Traverse City, MI:
“You’re friendly, fast, dependable and you make it easy…right on track with Pinnacle’s mission. This kind of honest service is rare and very much appreciated. Thank you!!”
Ed Carmody, Traverse City, MI:
“Boy are you good, I was going to send you an email to tell you I sent them!!! [referring to documents he faxed to me] So far you have lived up to your statement …… “We’re Fast and Dependable. We Make It Easy.” The only other way you could make it easier is if you came up for [with] the down payment on this property!!!!!!!!!! I doubt that is in the cards… Thanks for all your help and have a terrific weekend!”
“Jim, Thanks for all your help. If I can ever help you please give me a call. Looking forward to your services on my next purchase.”
Steve Trowbridge, Traverse City, MI:
“James Casler was very nice. He did a very well job – would deal with him again if needed and will tell others. (PS – Thanks for the drawing). Thanks Jim.”
Robert Ramirez, White Lake, MI
”I'd like to say “Thank You” for all the wonderful years of service and integrity you have provided to me, my family, friends, and colleagues over the years. Eight years ago I went looking for a mortgage and found so much more. Your knowledge and financial wisdom seem to have no bounds. The advice and help you have given me has helped maintain and secure my Family's financial future. I know this letter is long over due, but I feel actions speak louder than words and that is why I will continue to mention you and your company to everyone I can. I know with the utmost certainty that anyone I send to Pinnacle Financial will be treated with the same respect and professionalism that you have shown me. Thanks.” (Loyal Pinnacle Customer since 1994)
Guy Maxwell, Traverse City, MI
“Great job. Thanks again.”
Deborah & Greg E., Grand Blanc, MI:
"Dear Jim - We just wanted to thank you so much for making the purchase of this home painless!"
“As always, thank-you for a very uneventful refinance!! We appreciate your hard work. Always think of us. J Let me know if you need help.”
Matthew & Julie Modrzejewski, Orlando, FL
“In an industry of suspect persons, Pinnacle stands out and above the rest. If you continue with this mantra and stand by these values, then you can continue to stand out and grow the business. Word of mouth and networking will be the marketing medium.”
Sumie & Suresh Thaker, Rochester Hills, MI
"Jim: We just like to let you know that we found your service great and very valuable. Your service to obtain our mortgage for our house was very good."
Bonnie & Joe Medici, Fraser, MI
"Mortgage financing from Pinnacle and Jim Casler, 3 words: Informative, Trustworthy, Easy! Thanks Jim."
D.P. Kinsman, Fenton, MI
"Jim, Elaine and I have always felt comfortable in our dealings with you and 100% satisfied with the service that you provide.
"The most important aspect of our business relationships in the past 7 (seven) years has been the trust that you projected from the beginning, and have continued to follow through with in each one of our transactions.
"Keep up the excellent work!"
Andrew Turner, Ann Arbor, MI
"I have used Jim for multiple transactions since 1996. He has always made the process pretty simple and stays in communication. Jim provides a competitive quote on interest rates and gives insight and analysis on the different types of loans. I would recommend Jim for the beginner in real estate as well as the experienced.
"P.S. Thank you for the great picture of the house."
Annie Hwang, Ann Arbor, MI
"Jim at Pinnacle walked me through my first home purchase. He was more than willing to take the time to explain all of the concepts in financing a home. He patiently explained the nuances of points, rates, different terms, and possible financing. I was expecting a major headache trying to figure out everything, but using Pinnacle helped make my first home purchase a relatively painless experience."
Lynn & Bryan Stevens, Clinton Twp., MI
"Dear Jim: Thanks so much in all your help in obtaining our mortgage. You were extremely helpful and were so patient with all our questions we had about the process of refinancing and what would be best for us. You really made us feel important and your prompt response to our numerous phone calls was appreciated.
"We will definitely let anyone we know who is in need of a mortgage about your company and the great service we received. Keep up the good work and thanks again for all your patience and time."
Stacy & Matt Baird, Ann Arbor, MI
Dear Jim, Your services were exemplary. We both felt very at ease working with you and highly recommend your service. You were very patient and informative to us as first time home buyers in a rushed situation. I hope this letter finds you happy and well. The painting of the house you sent floored us and the people at the title company. Thanx again !!"
Sarah & Buzz Argersinger, Ann Arbor, MI
"Sarah and I were extremely pleased with the first class service you provided on our refinance. You were very helpful in answering the many questions we had and advising us on the best route to take for our circumstances. The closing was problem free and on schedule. We would highly recommend your services and look forward to working with you in the future.
Wendy Hessling, Brighton, MI
"It was nice to talk with you again last week. We are all doing well and enjoying the winter weather - finally some snow!
"As we discussed on the phone, we think you’re "awesome". The qualities we find most appealing are your dedication and integrity! It is important to us to have someone who is honest and hard-working with our best interest in mind. In addition, we value your knowledge regarding mortgages (and other topics too!) You bring a personal touch to the process that enables us to enjoy spending all our money (ha!) - we feel relaxed and comfortable. Your business card says it all . . . FAST, EASY, DEPENDABLE AND TURSTWORTHY!
"P.S. Benny says Hi!"
Kimberly & Thierry Rolina, Ann Arbor, MI
“You have provided more than what a regular broker agent would. You are definitely someone that we can count on and trust. I will speak very highly of you.”
Leslie & Bruce Wagner, Ann Arbor, MI
“With my busy schedule, you made my life easier! You gave me a great rate and set me up at a time to close which was convenient to me. A few minutes and a few signatures and away I went. Thanks for working with Leslie and I. I’ll call with my next real estate financing needs.”
Michelle & Steve Barth, Ann Arbor, MI
“Thank you again for the trouble free refinance of our home mortgage. In a world where customer service is non-existent most of the time, your professional service is greatly appreciated. Also, your Pinnacle Report newsletter helps us to keep on top of economic trends.”
Bridgett & Tom Medici, Oxford, MI
“I want to thank you for the great job. We’re very happy with the low interest rate and great service.”
Kirk Blaszczyk, Chesterfield, MI:
“I just thought I’d write you a letter to thank you for handling my mortgage, you handled it in a professional and efficient manner. I also appreciated the fact that any questions I had were answered politely and fully. I would highly recommend your services and look forward to using your services when I purchase my next home.”
Angela & Thomas Van Nuck, Chesterfield, MI:
“This letter is to let you know how much we appreciate your help. Each contact that we have had with you has been very pleasant and professional in nature. Whenever we would try to reach you, you were able to respond quickly to our questions and concerns. My spouse and I were also very impressed with your knowledge base in this field. We would highly recommend you to all of our friends and family. Thanks again for all of your support.”
Mike Prochaska, Ann Arbor, MI:
“Just a note to tell you how much I appreciate all the help with my mortgage financing over the past six years. It’s just nice to deal directly with the President of the company, not to mention the phone calls to update us on low rates. Thanks for laying it out so an average guy like me could understand. I take comfort in knowing that when I talk to you about what’s the right thing to do for my family, you always have the answers. Thanks for the years of service, I see many more in our future.”
John Games, Fenton, MI:
“Jim Casler is the best mortgage broker we’ve ever dealt with. He is knowledgeable in his field, responsive, thorough and friendly. Most of all, however, his service and commitment to insuring that you have the right mortgage product, for your particular circumstances, creates confidence and trust in that your best interests are served. My wife and I would highly recommend Jim under any circumstances, anywhere, anytime.”
Jeanette Murdza, Plymouth, MI:
“You made the entire process of buying a home so much easier – no hassles, always working within my schedule during the process and making it convenient for me (meeting at my house, faxing info, etc.). Thank you!”
Anne Szary, Howell, MI:
“Dear Jim, We think you’re great! Thank you for the many years of wonderful, quick service in getting a mortgage. You are honest, dependable and knowledgeable about any questions we have had.”
Christina & Kory Rollison, Brighton, MI:
“Jim – You know we loved you! Thank you for being so efficient, timely, courteous and all around great! We’ll recommend you whenever possible.”
Diane Mason, Berkley, MI:
“Jim Casler has been wonderful to work with and I have recommended him to each person I know that may be financing.”
Stephanie & Michael Dorah, Ann Arbor, MI:
“Great Job! We always have a pleasant experience working with you!”
Unknown, Traverse City, MI:
“Very pleased with the process. My loan officer was most helpful and attentive. It was a pleasure doing business with you.”
Thomas & Susan O’Connor, Troy, MI:
“Ms. Carla Ramirez was very pleasant to deal with on the re-finance of our mortgage.”
Michael & Caroline Simaz, Traverse City, MI:
“Thank you for being so flexible with our timing and making this work for us.”
Chris & Scott Dejong, Milan, MI:
“Our refinance with Tommi/Pinnacle exceeded our expectations, and we generally set the bar very high to begin with. Thank you.”
Mary & Kenneth Laetz, Fenton, MI:
“I have never dealt with anyone who was more helpful and understanding than Jim.”
Terry Wilhelm, Macomb, MI:
“I'd like to thank you for your generous offer but that is not necessary. I greatly appreciate the "extra mile" that you take to ensure that your customers are satisfied and well taken care of. As far as giving me a hard time about the closing I expect that from someone that I consider a friend and therefore I expect that from you. Throughout my refinancing ordeals
you have taken the time to explain the process and answer any and all questions that either Marianne or myself have asked. The process has been pretty painless up till now and based on our past experience we will continue to utilize your services and pass along your name to friends and family. Thanks for the outstanding service!!!”
Karen & Bill Roumell, Brooklyn, MI:
"From beginning to the end everything went very smoothly. James did an excellent job taking care of us -- he was very professional. I was also impressed how fast the process went."
Cheryl Alagna, Plymouth, MI:
"Tommi, I just wanted to take a moment and drop you a note to let you know how much I appreciated your dedication, professionalism and service while refinancing my mortgage. I feel you put my needs first and worked very hard to see that the process was smooth and effortless. Your efforts proved to me that you are a true professional and respect the time of your clients. Once again, thank you. I am very satisfied with the rate obtained and the fact that you handled every aspect of the transaction personally and with the least amount of time lapse. Your follow up and communication was superb! I will recommend you to the real estate professionals I know in the area."
Unknown, Metro Detroit
“Thank you for going out of your way to please us. Every time we talked to Jim he was so friendly, like talking to someone you’ve known forever! Also, thank you for the picture of our home. That was a surprise! I will recommend you whenever possible.”
Barbara & Michael Hoggard, Chesterfield, MI
“Your service and professionalism were outstanding. We will continue to do our business with Jim Casler and refer all our friends and family.”
Lona Julien, St. Clair Shores, MI
“Great experience Jim!”
Lisa Mohr, White Lake Twp., MI
“Wow! Thank you so much. I will continue to recommend you to our friends, that is for sure. Not just because you do things like this, but because you really do a great job in handling purchases and refinances easily. I also really appreciate that you keep track of what is out there and if it is going to benefit us to refinance. I know that we don't have to watch the rates. It takes one big “thing to do” off of my list. I certainly couldn't expect a bank to do that same thing for us. Thank you again for all of your help and for always being so friendly.”
Joel Delaverge, Fenton, MI
“Jim did an excellent job. We were completely satisfied with his timeliness and knowledge of the business.”
Karyn & David Schoem, Ann Arbor, MI
“Wow, talk about fast!!”
Debbie Renken & Rob Shigley, Mayfield, MI
“Dear Jim, We are sitting in our dream home, thanks to you. You did an incredible job…we can’t thank you enough! Thank you for your long hours, your diligence, the limo ride (what a nice touch) and the sketch of our Mayfield abode (my personal favorite!! I LOVE IT!!). We will definitely recommend others to come see you. I enjoyed getting to know you…I hope you and your family can stop by (again – sorry I missed you the first time). Anyway, we wouldn’t be here if it weren’t for you. So, thanks again. I hope all is well.”
Marianne & Jack Uhazie, Commerce Twp., MI
“Thank you very much for the awesome drawing of our home. It was such a wonderful surprise. Thank you also for your fast and friendly mortgage service. We will not hesitate to refer you. Say Hi to Teresa for me. Thanks again.”
Unknown
“Jim – You did a fantastic job. Thank you for your hard work – you put in a lot of extra hours!! I am very impressed!”
Jim Iwankovitsch, Clarkston, MI:
“I was very satisfied with everything. This was the quickest, easiest and best refi we have done.”
Pam Weber, Ann Arbor, MI:
“I was very satisfied with the services Jim Casler provided. He was knowledgeable, informative and very helpful. I would highly recommend him and look forward to working with him in the future.”
Unknown:
“Excellent, Courteous, Helpful and Creative.”
Unknown:
“Jim did an excellent job, and we would use his services again, or recommend him to someone else.”
Unknown:
“Outstanding, Personable, Creative Services.”
Vito Cusenza, Realtor, Re/Max Associates, St. Clair Shores, MI:
“Thanks for your impeccable service. We had a quick closing yesterday because of your attention to detail. I will keep you in mind for my future buyers. PS – I liked your timely, comical faxes also.”
Deborah Burnett, Re/Max Grande, Grand Blanc, MI:
“You were great & I’m sure I’ll be contacting you & I’m sharing your name. Thank you.”
Alene & Matt Strole, Suttons Bay, MI:
“Hey Jim - I wanted to say “thank you” for everything - you and Pinnacle were fantastic to work with! I hope your family has a wonderful holiday!”
Deb Raab, St. Clair Shores, MI:
“WOW! Talk about customer service! Many thanks for the “new address” cards. They are delightful. However, it was the gorgeous framed picture of my new home that had me drop my chin & totally caught me off guard. Jim, you are incredible!! I appreciate your kindness & thoughtfulness with such a treasured gift!
Again, thank you for “walking me through” the process of purchasing my new home. You made me feel comfortable with all the questions I had. Both realtors were quite surprised & pleased working with you. They were very complimentary toward your timely correspondence & follow through. I knew my cousin, Lona Julien, would steer me in the right direction…passing along your name to me.
Have a fantastic holiday!! A proud new home owner,”
Maureen & Tom Poertner, Traverse City, MI
Thanks so much for the good experience during our recent refinance. Everything went quickly, smoothly and effortlessly on our part. You explained everything; there were no surprises. You returned phone calls and e-mails quickly. We will certainly contact you again for our next purchase or refinance. It was very enjoyable doing business with you.
Pam Weber, Ann Arbor, MI
“Jim, You’re the greatest thing since sliced bread! Thank you for your guidance and professionalism. I look forward to working with you in the future.”
Jesus Vazquez Jr, Allen Park, MI
“My loan officer did everything she could to get me the best interest rate and got through the process very fast.”
Melissa & Daniel Clark, Traverse City, MI
"Jim Casler was great. Thank you so much for making the purchase of our new home run as smoothly as you did."
John Vollmar, Fenton, MI
“The closing was approximately 4 weeks ago now. My how time flies when the hammers are swinging, and the dust fills the air. I wanted to thank you for all your help setting up the deal and making sure the closing went smoothly. You really took the anxiety out of the equation by making sure all the details were taken care of. The real estate was very impressed with you. He said “this was the easiest closing he had ever experienced” and you weren’t even there. Jim this is a testament to the dedication to details you consistently show time after time. I’ve lost count of the number of refinances, but this is the second home I’ve purchased using your services. You’ve earned my business, and I wouldn’t hesitate to use Pinnacle Financial again.”
Carol & Jerry Andonian, Brooklyn, MI
“I have never had a more positive loan experience! James was great! I will recommend Pinnacle to friends and family.”
Mac Bean, Traverse City, MI
“Jim, Your expertise and assistance were greatly appreciated. It was a pleasure doing business with you.”
Vito Cusenza, Realtor, Re/Max Associates, St Clair Shores, MI:
“Mr. James Casler – once again you did an outstanding job and I will try to send future clients to receive your professional services.”
Tammy & Vince Cusenza, Grand Rapids, MI:
“Jim Casler did a great job!”
Carol & Lee Kerry, Flushing, MI:
“Although it has been many years since we have done business, I want you to know that you made a lasting positive impression on both Lee and myself. We appreciate receiving your newsletter each month and value the information you put in it.
Each time we pass Traverse City, we think of you. It also helps that I was born there at Munson Hospital back in the "old' days!
The best of everything to you. You were a wonderful man to work with when we re-mortgaged our home.
It was great to hear from you, personally. I'm sure you are a long way from visiting homes with your incredible laptop, now!!! You weren't here very long that day so long ago, but you made a very positive impression. I wish you continued prosperity.”
Dave Hilliker, Fenton, MI:
“Excellent customer service. I would like to thank Jim for all his help.”
Holly & Steven Slikkers, Traverse City, MI:
“Jim, You’re awesome!! You made the entire stressful financial issues as stress free as possible. Thanx for everything.”
Christine & John Lacy, Albion, MI:
“Dear James, Thank you so very much for handling are new mortgage, I know it wasn't the easiest mortgage to do. Through all the ins and outs you were able to give us a good deal, and that is what really counts. Working with owner/operators isn't as easy as most people think. You were able to give us a good deal on our mortgage where other companies have failed to do so. As time goes by your name will always be in our thoughts for any financial needs that we may need. It was a pleasure to work with you, and thanks for all your time that you put into getting us such a good deal. We will be glad to pass your name around to our family and friends so that they too can get good deals. Johnny says thanks so much for the gift certificate. He will enjoy using it. Ha, Ha. Not if I get there first! Ha, Ha. We both thank you for the gift certificate no matter who uses it first. Well, got to go now. See ya.”
Mary Clymer, Realtor, Linda Rudd & Associates, Adrian, MI:
“James Roumell has been great with each client I’ve sent his way.”
Holly & Jaye Mead, Lansing, MI:
“Thanks, Jim we really appreciate your help in the process of buying our “new home”. We couldn’t have done it without you.”
Bonnie & Steven Cantley, Clarklake, MI:
“James Roumell was excellent. If and when we need another mortgage – he’s our man! Good Job!! We will tell our friends and family to choose Pinnacle! Thanks!”
Jerry & Carol Stremlow, Traverse City, MI:
“Thank you for all your work on our refinance, and for the lovely picture of our home!”
Joanne & Bob Quine, Honor, MI:
“Jim was more than helpful and answered all questions and gave good advice. Thanks for everything.”
“Thank you for the neat painting. We also want to thank you for all your help with our re-financing. We will definitely send you any referrals we hear about.”
Laura Slaughter & Doug Hartwig
“We appreciated the entire experience, being so painless. Excellent customer service, honest & direct answers to our questions. Above & beyond, offers of continued support. When the opportunity arises, we will definitely pass Jim’s name & number to our friends.
Todd Galloway, Farmington Hills, MI:
“Thank you very much for the note, Jim! I really appreciate your follow-up. I appreciate your professionalism and efficiency in this transaction. I will definitely recommend you to others. Have a wonderful day!”
Marie and Steve Hanis, Williamsburg, MI:
“Thanks for handling this at our level of understanding.”
Kristin German, Canton, MI:
“Thanks so much Jim. I truly appreciate all the time you have taken to explain and walk through all the elements of this re-fi. It’s been a good learning experience. I’ve been through several closings before, but this one has really been educational. Thanks!! Hope you are having a good week.”
Unknown, Traverse City, MI:
“You’re friendly, fast, dependable, and you make it easy…right on track w/ Pinnacle’s mission. This kind of honest service is rare and very much appreciated. Thank you!!”
Christine Lacy, Brooklyn, MI:
“James is always so nice and very kind. He always goes the extra mile for us, I’m very pleased he is my lender.”
Matt Purvis, Houghton Lake, MI:
“Jim, Thank you for the great job with Darin’s mortgage. He was quite impressed with you and your process.”
Unknown, Metro-Detroit:
“Jim made the process great. I have a limited amount of time to take care of my investment properties and Jim definitely catered to my timing.
Kristin & Mike German, Canton, MI
“Can I rate you a “10” [on a scale of 1-5] for all of your assistance/guidance? Thanks again. It was truly a good experience; one where I actually don’t have any lingering questions of whether I made the right decision for us financially. Thanks! J”
Christine Lindon, Bloomfield Hills, MI
“Thank you for the great painting of my house. I only wish it looked that great in real life! Once again, it was a pleasure working with you. You made a very stressful time in my life manageable. Take care, Chris”
“You’re a life-saver! Because of you, my stress fell 90% (The remaining 10% - I have 2 teenagers). Thank you!”
Mary & Ron Sanders, Maple City, MI:
“Jim – we enjoyed our time with you – SO KNOWLEDGEABLE. Having you connected with Steve & Renee Gallagher [CPA] was most helpful to us! Best wishes for this New Year.”
“The water color of our Leelanau County home was very touching. Thank you. So sweet! We are enjoying the Rate Watch Report you send and the Mortgage Loan statement from Flagstar is great! The balances reported are so helpful. Jim, you are GREAT! Thanks again.
Karen & Vince Hackel, Fenton, MI:
“I just want to say that Karen and I really appreciate everything you did for us - you were great and we will recommend you to everyone.”
Mary & Gary Nance, Traverse City, MI:
“Great Service – Fastest mortgage application, approval & closing ever!”
Chris Gallagher, Comstock Park, MI:
“I am 100% satisfied. Jim was very helpful and answered all of my questions.”
Dr. Patrick Hoban, Ypsilanti, MI:
[Note to Realtor] "Annie, I just wanted to make sure to let you know that I was VERY happy with James Roumell as a mortgage broker. He did a great job and was very professional, with outstanding customer service. Thanks for referring him to us."
Debbie Zilisch, Realtor, GMAC Realtors, Fenton, MI:
“Looking forward to doing business with you again soon. You are as usual very professional, very accessible.”
Shane VandeKerkhof, Traverse City, MI:
“Thanks Jim for keeping an eye out for my best interests. It was a pleasure working with you!”
Unknown, Traverse City, MI:
“Once again, Jim, you exceeded my expectations. Thank you!”
Unknown, Traverse City, MI:
“Very professional, always very helpful, energetic, and creative marketing ideas.”
Unknown:
“Great job as always!”
Gary Mott, Traverse City, MI:
“Jim, thanks for all the hard work in getting me to understand the proper loan for us.”
Mike and Marsha Jurgensen, Traverse City, MI:
“Jim, thank you so much for the beautiful picture of our new home! Also, thank you for the matching note cards. What a great way to let everyone know of our move. Your thoughtfulness and all your help is very much appreciated.”
Jody Little, Traverse City, MI:
“Jim, THANK YOU so much for the beautiful picture and the cards!! I love them. My children and I were totally in awe when we saw the picture. I am going to take the picture in this week to get it framed and put it on my wall. It is funny how the stuff that I have lived with in my house doesn't really work anymore. So the picture is a wonderful start to MY new things.
Thank you for being there for me this last year. And helping me get my house. I know that I have made the right decision in keeping it. Thanks again for everything, Jody”
Unknown, Traverse City, MI:
“Jim Casler was very helpful, friendly, professional & reliable. We were left with a feeling that Jim assisted us as a friend, we weren’t just pawns in a business transaction. Thank you.”
Laura Slaughter & Don Hartwig, Traverse City, MI:
“Jim, Please accept our belated “thank you” for your recent work on our behalf – We really appreciate your help – Take care”
David Schoem, Ann Arbor, MI:
“Hi Jim, I just wanted to let you know how impressed I am with you to write this very honest piece of advice about mortgage rates.
Everything else I have heard on the news from realtors and on the news is that the fed cut will mean lower mortgage rates and that this is the greatest thing ever to happen to people looking for homes and we should all immediately rush out to buy and get a new mortgage. It's sounded like the kind of advice that got us into so much trouble to begin with...
Your honesty and integrity are a breath of fresh air and are greatly valued here! Thank you! Best wishes, David”
